Dutch operator BetCity partners with TrueLayer to deliver instant payouts for players
December 14, 2022

BetCity launches new instant payouts feature, powered by TrueLayer
Players no longer need to wait days for payouts: they receive them instantly
24 November, 2022 (Netherlands). TrueLayer, Europe’s leading open banking platform, today announced its partnership with Dutch online gaming operator BetCity to enable instant payouts for customers, powered by open banking.

This is the latest move by a European operator to ensure players are no longer left waiting to receive their winnings.

Using TrueLayer Payments, integrated with Bragg Gaming’s Player Account Management (PAM) iGaming platform, BetCity can now instantly and securely push funds to the player’s account.

Robert Kooiman, Marketing Director at BetCity said: “Today, it takes more than cash incentives to keep players coming back – customer experience is key. While players in the Netherlands are used to instant pay-ins, payouts have always been problematic, with traditional bank transfers taking up to 3 days to reach customers. Our players have told us they want fast payouts and our partnership with TrueLayer means we can now deliver it.”

Research by TrueLayer and YouGov suggests instant payouts could help operators win and keep more customers: 1 in 4 players (28%) surveyed in Europe said they would consider depositing more if they could withdraw their winnings instantly and more than half said they were likely to switch to a online gaming service that offers instant withdrawals.

Ted Stanley, TrueLayer Country Manager – Netherlands, said: “Nowadays, players are used to doing everything in an instant — but after the thrill of the win, they’re often left waiting days to reap their rewards. In an increasingly competitive landscape, instant payouts are becoming a must-have for European operators. We’re delighted to partner with BetCity to bring open banking technology to payouts, delivering an instant experience for players.”

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About BetCity

BetCity has quickly become one of the leading Dutch operators for online sports betting and casino games. BetCity offers a wide range of products like sports betting, slot games and live casino. BetCity was one of the first online casinos to enter the newly regulated Dutch market. BetCity did this with the support of some industry leading partners, like Kambi, Bragg, Stakelogic, Evolution, and Pragmatic amongst others.

About TrueLayer

TrueLayer is a global open banking platform that makes it easy for anyone to build better financial experiences. Businesses of every size use TrueLayer to power their payments, access financial data, and onboard customers across the UK and Europe. Founded in 2016, TrueLayer is trusted by millions of consumers and businesses around the world. Our vision is to create a financial system that works for everyone. Visit truelayer.com